Quality Control Manager
Ref ID: REF10775D
Department: Technical Services & Regulatory Control
Location: Fresno, CA
Employment Type: Full-time
Foster Farms has been a family-owned and operated company for four generations. Since our founding days back in 1939, we have always been committed to providing consumers with the highest-quality, best-tasting poultry products available. The hope is that our commitment to excellence, honesty, quality, service, and our people will shine through in everything we do.
We are always looking for talented individuals to join the Foster Farms team. We offer the experience of a large organization, but operate like a family business. More than half of our job openings are filled by internal promotion, and we encourage employees to gain a variety of experiences across different functional groups.Job Description
PURPOSE OF POSITION:
Works directly with processing plant manager to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements. Oversees, executes, and administers the Food Safety and Quality Assurance (FSQA) programs to ensure the safety, legality, and quality of its products. This position manages and develops an FSQA Supervisor at the processing plant level to achieve department goals. This position has the sole in-plant authority to release or retain product on hold for quality or regulatory concerns, thus sound judgment in rendering a product as wholesome or unwholesome is required.
ESSENTIAL JOB FUNCTIONS:
Responsible for: Functioning as primary FSQA leader; Managing and enforcing the implementation, verification and validation of Food Safety programs such as HACCP/SSOP Plans; Ensuring adherence with audit standards such as BRC and Silliker; Managing regulatory relationship with local USDA/FSIS or other regulatory agencies; Retaining product that does not conform to customer agreements, finished product specifications, or legal requirements; Rendering decision for product disposition, including release into commerce
Manage the implementation, maintenance, evaluation, and enforcement of: USDA regulations including the working relationship with local USDA/FSIS; Corporate programs (pest control, allergen, product quality); Any and all product monitoring programs that may have both legal (FSIS requirements) and customer implications
Manage the employee population of that site and its competence in food safety and quality procedures. This includes the design and execution of training as needed with operations, sanitation, maintenance, and FSQA staff. Promote a food safety culture amongst FSQA staff and production employees.
Lead pathogen testing root cause investigations in partnership with production management to address processing, sanitation, and maintenance related issues.
Lead investigation regarding quality monitoring defects to determine root cause. In partnership with production management, address manufacturing, mechanical, or formulation issues that led to deficiencies.
In partnership with the site’s production manager, schedule meetings and direct communications with local USDA/FSIS to report non-compliance resolution, as well as Foster Farms response to trending concerns
Evaluate current FSQA programs to established standards and adjust programs to conform with regulatory changes or internal modifications to ensure conformance is relevant.
Manage and improve as needed, the FSQA data reporting systems, communicating trends and root-cause analysis to senior management for deficiency resolution and process improvement.
Actively lead projects (FSQA or operations) and activities to modify, retrofit, and improve performance from a food safety and/or quality perspective. This may also include commercialization projects organized by R&D for new products
As is often needed, this position is asked to perform tasks over and above the written job description. These additional functions may include specific projects requested by FSQA managers or directors and often involve extensive data collection for analysis. Improvements in food safety, product quality, processing efficiency, and animal welfare are examples of such projects.Qualifications
Bachelors degree from a 4-year, accredited college or university, preferably in the area of animal or food science or related field
Advanced degree in animal science, food science, food safety or related field preferred
Proficient use of Microsoft including Excel, Word, and PowerPoint
Requisite – 5+ years of work experience in food processing environment with food safety/quality programs focus
Required – former managerial experience of salaried supervisory employees
Cross-functional team leadership skills, as well as coaching and mentoring skills
Thorough, practical, and functional knowledge of USDA/FSIS food safety regulations including current regulations and directives and HACCP/SSOP programs
Detail oriented with analytical aptitude; exposure to Statistical Process Control is beneficial
Proactive problem-solving and critical thinking approach to FSQA program design, implementation, and improvements
Ability to adapt to product changes and commercialization of new products
Ability to work independently without direct supervision and instruction
Strong writing and presentation skills, in order to communicate at all levels throughout the organization
Ability to render sound judgment regarding food safety risks and/or product quality defects
Ability to execute sound judgment regarding communication for product disposition decisions
Preferable – knowledge of pest control practices and sanitation cleaning procedures
Ability to work flexible hours
Ability to travel for business related visits (other plants) or conferences
All your information will be kept confidential according to EEO guidelines.
Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.
Foster Farms participates in E-Verify during the hire process at all locations for all new employees.